Design at ARQ

Disrupt with user-centred digital experiences that transform your business

With a deeply rooted belief that human experiences drive business transformation, we co-create exceptional digital customer experiences that transform business at scale.

We have a culture of experience led digital transformation.

We connect business priorities with your user needs.

You'll drive value through digital experiences with us.

Experience our Services

Service Design

Re-imagine seamless services across multiple touch points to create moments that matter

Service Blueprints
CX Journey Mapping
User Research
Data Insights

Design Strategy

Define your ‘North Star’ digital experience transformation

Design Roadmaps
Design Metrics
Design Principles
Accessibility, privacy & ethics by Design

Product Design

Go to market with unparalleled experiences

Adaptive Codesign Sprints
Rapid Prototyping
Usability Testing
User Experience Design

Design Delivery

Cultural activation for sustained excellence at scale

Design Operating Model
Design Systems
Agile Design Ops

Case studies

All case studies

Newcastle Permanent Building Society

Since 2019 ARQ Group and NPBS have developed a strong partnership through design strategy, capability uplift and scalable design execution for multiple delivery squads starting with the Mobile Banking channel’s refresh of a new mobile application.

UniSuper