The UDS platform ARQ has delivered for Melbourne Water has enabled them to begin their Intelligent Network Enablement journey without a monolithic investment in data, allowing them to focus on incremental improvements. The platform has helped Melbourne Water to overcome historic constraints in operational resilience, disaster recovery and business continuity of their technology assets and accelerate key outcomes such as critical water utility asset management and predictive machine maintenance.
Furthermore, we’ve shortened Melbourne Water’s infrastructure provisioning cycle from months to hours, which hasresulted in accelerated experimentation and bias to action. Thus, enabling Melbourne Water to learn through hands-on experience rather than remaining constrained by protracted theoretical analysis and abstracted decision making. This ability has further enabled Melbourne Water to take a business centric view of their technology direction and capabilities,rather than remaining vendor led and infrastructure focused in their roadmaps.
In addition, we’ve simplified access to reliable and comprehensive data which has resulted in a significant uplift in staff efficiency and satisfaction as they undertake innovative use cases around real time water utility asset management, Digital Twins for the operation of critical infrastructure, as well as geospatial scenario modelling for the potential impact of natural disasters such as flood and drought events.
As the data platform matures it will further enable inter-agency collaboration with Melbourne Water’s peers in both water utilities as well as essential services and emergency services for coordinated community health and pandemic response.