Domino’s is Australia’s largest pizza chain (by network sales and stores) and the biggest Domino’s Pizza franchisee in the world. Domino’s wanted to create a digital solution that would improve collaboration between Domino’s Corporate and its franchisees. A solution to allow franchisees to manage their businesses by providing access to applications such as rostering, company announcements and updates to important policies such as OHS.
Previously running Sharepoint and multiple SAAS applications to collaborate with its franchisees, Domino’s wanted to improve the experience by providing a single, easy to use interface that would make the user experience more interactive and personalised. Domino’s built an initial version of the application, but experienced challenges with the environment during testing.
Enter ARQ Group (who Domino’s contacted to help solve the challenge).