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Announcements Design Experience Digital Government Industry

Workforce empowerment. We like the sound of that

Workforce empowerment. We like the sound of that

Mark Addy

Mark Addy

Workforce empowerment. We like the sound of that

Revolutionising food processing via an app

Arq Group

Safe Food engaged Arq Group to digitise its existing paper reporting system in order to improve the efficiency of reporting. Switching to digital required the app to function in a challenging environment. How transforming is that?

This Award recognises the impact our Safe Food app is having on the food safety regulation industry. It allows quality control officers to do their jobs more efficiently and effectively. This ultimately improves food safety for Queensland consumers.

Want to learn more? Check out CRN’s article here.

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Announcements Professional Services

Speaking to the future

Speaking to the future

Mark Addy

Mark Addy

Speaking to the future

With our new brand identity ready to be rolled out, and both our external stakeholders and our own people to bring on the journey, there are some exciting times ahead.

Arq Group
We’ve set a course for success

AFR Release 26 April 2018

As Arq Group – a unified, multi-dimensional and full-service digital partner – we will go from strength to strength, and reach more people in more ways than ever before.

And as we stride confidently towards becoming Australia’s leading digital partner, we believe the culture we have forged and the unique end-to-end offering we can now provide will ensure not only our growth, but ambitious businesses, large and small.

We have received great coverage in the Australian Financial Review, where our fearless leader Martin Mercer discusses our transformation, shares the rationale for rebranding and reiterates our strong growth. Check out AFR’s article here.

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Announcements Cloud

2017 “Gartner Magic Quadrant Public Cloud Infrastructure Managed Service Providers, Worldwide” Challenger

2017 “Gartner Magic Quadrant Public Cloud Infrastructure Managed Service Providers, Worldwide” Challenger

Mark Addy

Mark Addy

2017 “Gartner Magic Quadrant Public Cloud Infrastructure Managed Service Providers, Worldwide” Challenger

Arq Group (formerly Melbourne IT Group), Australia’s most impactful technology business, has been positioned as a Challenger in Gartner’s 2017 Magic Quadrant for Public Cloud Infrastructure Managed Service Providers Worldwide, 02 March 2017, Lydia Leong et al.

Arq Group

The Gartner Magic Quadrants offer well-respected analysis of important markets across the tech industry and are commonly used as a reference for corporate and government organisations. The Magic Quadrant for Public Cloud Managed Service Providers is Gartner’s first in this market.

It is great recognition that Arq Group, an Australian based provider of public cloud managed services can compete on the global stage with other cloud providers. The Challenger status recognises Arq Group’s scale, scope of services, maturity of business model and criticality of services delivered.

While the scope of the assessment was related to global managed service providers, Arq Group was able to achieve a position in the Challenger quadrant despite being focused only on the Australian market.

“Being positioned as a “Challenger” in Gartner’s Magic Quadrant is great recognition of Arq Group’s experience and capability in providing market leading cloud solutions to our clients” said Peter Wright, Managing Director, Enterprise. “Australian businesses have always been rapid adopters of new technology and it is pleasing to see local organisations can choose a local partner in the Public Cloud Managed Services Market with a proven ability to execute. When coupled with our expertise across mobile, data and analytics and security, this reinforces Melbourne IT’s position as Australia’s most impactful technology business.”

“Arq Group’s Cloud Services practice provides the people, experience and tooling to fuel the competitiveness of business through the effective use of digital technologies. By migrating and managing market-facing systems in the cloud and breaking up monolithic legacy applications to logical component parts, Arq Group’s Cloud Services can help organisations become more competitive and respond more rapidly to market changes and customer needs” says Steve McCormick, Executive Director, Cloud Services Practice.

About the Gartner Reports

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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Announcements Cloud

Arq Group achieves AWS Managed Services Partner status

Arq Group achieves AWS Managed Services Partner status

Mark Addy

Mark Addy

Arq Group achieves AWS Managed Services Partner status

Arq Group (formerly Melbourne IT Group) becomes first Premier Consulting Partner in Australia to achieve AWS MSP status following a rigorous audit.

Arq Group

Arq Group, the leading Australian managed cloud and mobile solution provider, today announced it has achieved Amazon Web Services Managed Service Provider Partner status. Arq Group is the first AWS Premier Consulting Partner in Australia to achieve this important accreditation.”Passing the audit process of the AWS Managed Service Program is a validation of the continued evolution of Arq Group’s Managed Services and Professional Services capabilities that have been delivering value to customers in Australia for over 19 years,” said Steve McCormick, Director of Cloud Practice – Arq Group. “The accreditation provides our customers with the assurance that their solutions are designed and managed to realise the benefits of public cloud services.”

The AWS Managed Service Program is designed for Amazon Partner Network (APN) Consulting Partners which are skilled at cloud infrastructure and application migration. Arq Group successfully passed the rigorous, 100-point third-party audit created by AWS that validates how Arq Group architects, builds, integrates, operates, optimises, and provides security across the breadth of AWS services. It provides customers with an independent assessment of a partner’s ability to drive continuous innovation, support AWS adoption, deliver security, embrace DevOps and provide excellence in customer management.

“This program highlights our security certifications with ISO 27001 and ISO 9001, as well as our experience in delivering solutions to PCI DSS and IRAP standards. This demonstrates the breadth of Arq Group’s capability to offer both consultancy and managed services for cloud adoption, application migration, hybrid cloud implementations and cloud optimised application development,” said Mr McCormick.

The audit specifically mentioned a number of Arq Group strengths including:

  • ISO 27001 and ISO 9001 certification;
  • The presence of an AWS best practice advisor within Arq Group, with strong adoption of AWS best practices and implementing them in customer’s solution proposal whenever possible;
  • Strong application development to offer complete customised customer solutions including the hybrid model;
  • A high security focus, meeting the Australian Signals Directorate’s IRAP (InfoSec Registered Assessors Program) security process for bidding on government contracts;
  • Strong Professional Services and consultancy;
  • Growing AWS business and investment;

“AWS has created an audit that goes beyond simple infrastructure management and assesses end-to-end capability in the delivery of business operation, security and risk management. This important agreement with AWS will help Arq Group’s customers in their adoption of cloud based services as they evolve through the cloud adoption model,” said Mr McCormick. “It validates that Arq Group has the right certifications, tooling, experience, agility and scale to align with the largest of enterprises seeking cloud operations expertise and to deliver strong business value to organisations.”

The AWS Managed Service Program was introduced at the AWS re:Invent event in November 2014. The program is designed for Amazon Partner Network (APN) Consulting Partners who are skilled at cloud infrastructure and application migration, and who deliver value to customers by offering proactive monitoring, security, DevOps, automation, and streamlined management of their customers’ environment. Arq Group has been an official partner of AWS since 2012, and is one of only 36 AWS Premier Consulting Partners worldwide. It currently provides the benefits of its managed cloud solutions to some of Australia’s leading enterprise and government customers. In addition to being a Premier Consulting Partner and being awarded Managed Service Partner status, Arq Group holds additional AWS partner designations including Authorised Government Partner and Channel Reseller.

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Announcements Cloud Data

Arq Group Joins the AWS Public Sector Partner Program

Arq Group Joins the AWS Public Sector Partner Program

Mark Addy

Mark Addy

Arq Group Joins the AWS Public Sector Partner Program

Arq Group (formerly Melbourne IT Group), an Amazon Web Services (AWS) Premier Consulting Partner, is proud to confirm today’s announcement of their inclusion into the AWS Public Sector Partner Program.

Arq Group

The AWS Public Sector Partner Program recognises partners with solutions and experience in delivering for government, education and non-profit customers around the world. Arq Group qualified for the Public Sector Partner Program by demonstrating a track record of leadership in their approach to support these customers.


This latest development builds on a strong existing alliance between Arq Group and AWS. In August 2015, Arq Group was the first AWS Premier Consulting Partner in Australia to achieve the AWS Managed Services Partner status. The AWS Managed Service Program is designed for Amazon Partner Network (APN) Consulting Partners skilled in cloud infrastructure and application migration.
Together, Arq Group and AWS provide a complete cloud service and cloud management portfolio that gives government and enterprise customers fast, flexible access to the cloud. Arq Group’s demonstrated leadership in innovation and commitment to its partnership with AWS gives our customers continued confidence in protecting their data in the cloud or on any infrastructure.

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Announcements Cloud

Exclusive: Arq Group partners with 2nd Watch

Exclusive: Arq Group partners with 2nd Watch

Mark Addy

Mark Addy

Exclusive: Arq Group partners with 2nd Watch

A new wave of cloud innovation coming as Arq Group (formerly Melbourne IT Group) partners with 2nd Watch to accelerate cloud adoption in Australia and New Zealand.

Arq Group
2nd Watch – Arq Group Alliance
  • Leading Cloud Factory provider Australian alliance: Arq Group & 2nd Watch announce cloud partnership
  • Original Amazon Web Services (AWS) Premier Consulting Partner 2nd Watch to enhance local expertise and cloud migration capability
  • 2nd Watch solution to harness unlimited capacity of the public cloud for enterprise workload migration and management
  • Public cloud leader alliance ‘unlocks innovation’ for enterprise and government customers – value adds via Arq Group’s leading management approach for Australian market
  • Data to remain in Australia bringing security plus AWS innovation benefits
  • Australian customer references join extensive US customer references

In a new alliance that will extend local cloud migration capability to local organisations, Cloud Factory provider 2nd Watch has joined forces with Arq Group to offer services in Australia and New Zealand.

The partnership with cloud services leader, Arq Group (ASX:ARQ) and 2nd Watch will enable a new wave of cloud innovation as organisations accelerate migration of their enterprise applications into the cloud.

The partnership – initially offering Cloud Factory services – provides capabilities and experience proven in the United States to migrate workloads to the cloud rapidly, securely, and for a fixed price in Australia and New Zealand.

“2nd Watch is a leading provider of enterprise workload migration to the cloud and a member of the AWS Partner Network as AWS’ original Premier Consulting Partner,” said Peter Wright, Manager Director, Enterprise at Arq Group. “It has validated expertise and capabilities around cloud migration which, combined with Arq Group’s managed cloud solutions expertise, will bring significant opportunity for Australian businesses in the cloud space.”

In Australia for the Arq Group/2nd Watch alliance launch announcement, Jeff Aden, 2nd Watch Co-founder and EVP of Strategic Business Development and Marketing said, “Our partnership with a leader like Arq Group is a significant value add. This is especially so in a market known for its thirst for innovation and extracting value from technology.”

The initial and key offer of the partnership will be Cloud Factory.

“Cloud adoption in the US is more advanced than Australia,” said Peter Wright, “2nd Watch has proven success in the US with leading brands such as Yamaha, Condé Nast and Lenovo.”

Mr Wright said that Arq Group, also an AWS Premier Consulting Partner, had combined forces with 2nd Watch to bring proven, advanced data centre migration and consulting services to the local market.

“The result is that Australian/New Zealand organisations can now utilise the same data centre experience and outcomes that US companies benefit from – faster, risk managed, fixed price data centre migrations. To say that we are excited to bring these benefits to Australian and New Zealand enterprises is an understatement.”

Mr. Wright also said that, “the AWS connection with partners such as Arq Group has been hugely beneficial.”

He noted that: “since the AWS launch in Australia in November 2012, there has been strong adoption of the AWS cloud in Australia with a ‘first wave’ of cloud activity, which involved building and launching web and digital apps, test and development workloads and analytics in the cloud.”

“The rapid pace of local cloud adoption has proven that the cloud unlocks agility and innovation. While this trend will continue, a new wave of traditional enterprise workload migration to the cloud is emerging which will continue to deliver significant efficiencies and savings to organisations that have built trust to move their line of business applications in to the cloud,” said Mr. Wright.

“We are pleased to see these two great partners working together to bring Cloud Factory to Australia and New Zealand, offering value to organisations who want to further accelerate their journey to the AWS Cloud.” said Ed Lenta, AWS Managing Director, Australia and New Zealand.

Jeff Aden also noted the variation in cloud uptake in the Americas and Australasia.

“Thus, the partnership between two AWS Premier Consulting Partners made perfect sense,” said Mr Aden. “We can provide the expertise of our large scale cloud migrations to Australian customers who are just starting out with wide-spread adoption of cloud migration services. This realisation follows conversations which took place over the last year between 2nd Watch and Arq Group around the rate of cloud adoption in Australia and New Zealand.”

Mr Wright cited the example of Booking Boss – a recent customer of the 2nd Watch/Arq Group Cloud Factory solution. Booking Boss is an online booking software supplier to the travel and experience industry. Due to rapid expansion, Booking Boss had a requirement to migrate its entire business to a managed cloud environment however it faced the common problem of lacking availability of internal resources to drive the migration themselves. Booking Boss selected Arq Group and 2nd Watch to assist with its migration to a managed cloud service due to the combined expertise that this new partnership brings to the solution. Migration has commenced and the customer realises the benefits of leveraging the Cloud Factory services to enable fast, secure, and fully managed migration – for a fixed price.

“We chose to engage with Arq Group and 2nd Watch for peace of mind. It is important that our business applications are migrated through a proven and trusted solution, with minimal disruption to our organisation. Cloud Factory is allowing us a fast, safe, and easy migration to a managed cloud environment; and we get a level of comfort knowing it’s all fully managed. We’re excited to say that we are the first Australian organisation to gain access to this new alliance,” said Renee Welsh, CEO of Booking Boss.

“2nd Watch has experienced tremendous customer interest in Cloud Factory, both in the US and in Asia Pacific, and we’re thrilled to finally be able to launch our services here in Australia, with Arq Group. 2nd Watch and Arq Group share similar goals of providing migration and managed services for enterprise clients and also share a similar culture, which makes for an extremely robust partnership,” noted Mr Aden.

Australia is one of the fastest growing regions in the world for Amazon Web Services adoption, with Australians seen as early adopters of new technology.

“This partnership is a prime example of how new business models and relationships built on cloud methodologies can deliver new innovative services to the market for the benefit of customers. It demonstrates how two AWS premier partners are strategically collaborating to deliver a broader service portfolio to the market, faster than before. This is a smart move, and we’re extremely pleased that we’re able to build and launch the partnership in Australia before any other,” said Peter Wright.

 

About Cloud Factory

Cloud Factory by Arq Group and 2nd Watch is a solution for migrating data centres to the public cloud and reducing the complexity within IT organisations. Cloud Factory provides a comprehensive set of services and tools to assess, design, and migrate either entire data centres or individual workloads to the cloud. For more information on Cloud Factory, visit www.cloudfactory.com

 

About 2nd Watch

2nd Watch is a public cloud management company that helps enterprises accelerate adoption of the public cloud. The company’s unique suite of services and software extend and automate critical workload management processes for the public cloud, including governance, procurement, migration and administration. By combining proven methodologies, industry experts, and patent-pending automation tools, 2nd Watch is currently delivering public cloud workload automation across more than 100 enterprise customers and tens of thousands of Amazon EC2 instances. The venture-backed company is headquartered in Seattle, Washington. To learn more about 2nd Watch, visit www.2ndwatch.com

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Arq Group to use Trend Micro Deep Security for secure AWS Managed Service

Arq Group to use Trend Micro Deep Security for secure AWS Managed Service

Mark Addy

Mark Addy

Arq Group to use Trend Micro Deep Security for secure AWS Managed Service

SYDNEY – 4th of June 2014: Arq Group (formerly Melbourne IT Group) has chosen Trend Micro Deep Security as a key component of its managed Amazon Web Services (AWS) service to provide customers with scalable security for the cloud.

Arq Group

As a leading provider of managed AWS environments, Arq Group’s 24×7 operations will leverage Trend Micro Deep Security to provide additional layers of security to its customers’ cloud environments.

Arq Group will offer a fully managed service for customers seeking a robust web presence in the cloud, leveraging both AWS and Trend Micro to provide customers with a reliable and secure deployment.

Arq Group’s expertise in managing critical online platforms, allows Arq Group to offer comprehensive protection for organisations looking to move to the cloud, or operating in the cloud, by combining the security capabilities of AWS at the infrastructure layer with Trend Micro Deep Security at the services layers, all managed by Arq Group’s secure ISO27001 operations model. This delivers a scalable end-to-end security and risk management solution.

“Security is a priority for organisations looking to operate in the cloud and the complexities of securely managing flexible, scalable and public-facing workloads are a key challenge for businesses,” said Peter Wright, Managing Director, Enterprise at Arq Group. “Trend Micro Deep Security allows us to provide a secure managed service to our customers who can be confident that data in their cloud environment is protected from threats.”

As an Advanced Technology Partner in the Amazon Web Services Partner Network (APN), Trend Micro has developed leading technology and flexible business models, and is investing heavily in partnerships and solutions that enable organisations to move critical data and workloads into the public cloud.

“We’re pleased to be working with Arq Group to help customers confidently and securely move to the cloud through a managed AWS service,” said Greg Boyle, director, strategic business and alliances at Trend Micro Australia and New Zealand. “As AWS continues to gain momentum, we plan to work with Arq Group to deliver innovative security that is smart, simple to use and fits the way organisations operate in the cloud.”

 

About Trend Micro

Trend Micro Incorporated, a global leader in security software, strives to make the world safe for exchanging digital information. Built on 25 years of experience, our solutions for consumers, businesses and governments provide layered data security to protect information on mobile devices, endpoints, gateways, servers and the cloud. Trend Micro enables the smart protection of information, with innovative security technology that is simple to deploy and manage, and fits an evolving ecosystem. All of our solutions are powered by cloud-based global threat intelligence, the Trend Micro™ Smart Protection Network™ infrastructure, and are supported by over 1,200 threat experts around the globe. For more information, visit trendmicro.com.au

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