Arq ran a design thinking product sprint to understand and unpack GBST’s problem statement. Within a matter of days, our workshop and rapid prototyping enabled us to establish the highest value functions to be included in an innovation prototype. From there, GBST and Arq Group were ready to bring ‘Syndy’, a voice enabled virtual assistant, to life.
By partnering with Arq and AWS, GBST has been able to integrate with Amazon LEX™, allowing operators to augment their use of the system through voice queries and commands.
With the help of a virtual assistant called ‘Syndy’, system operators can analyse, investigate and manage exceptions efficiently and respond to queries whilst not interrupting workflows.
The new Syn~TAC SaaS offering builds on the success of Syn~TAC, the industry’s leading equities and fixed income middle office engine. Syn~TAC is installed at customer sites globally, including some of the world’s leading broker-dealers and Investment Banks, performing bookings, allocation, affirmation and confirmation functions in a fully workflow-enabled, browser-based solution.
As part of its cloud-enablement strategy, GBST has deployed the leading Syn~TAC system into AWS, allowing broker-dealers to onboard to the service within days rather than months. Syn~TAC has been architected for multi-tenancy, horizontal scalability and secure browser-based access so moving to a SaaS offering was a natural evolution of GBST’s cloud journey