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Announcements Design Experience Innovation

ARQ Group Awarded AWS Cloud Migration Competency

ARQ Group Awarded AWS Cloud Migration Competency

ARQ Group Awarded AWS Cloud Migration Competency.

ARQ Group has been recognised as one of Amazon Web Service’s trusted cloud migration partners and amongst a select few Australian companies holding AWS’ Cloud Migration Competency.

ARQ Group has been working with AWS on cloud migrations since 2013, designing processes optimised and tightly aligned to AWS best practices. This recent competency is a testament to ARQ Group’s success in continually raising the bar for full stack migrations and optimisations.

ARQ Group is Australia’s full stack partner of choice with AWS capability competency in managed services, consultancy, mobile, data and analytics, and now – cloud migrations.   

The AWS Migration Competency is highly coveted by digital transformation agencies, demonstrating AWS has tested and validated a company’s processes, practices and outcomes. AWS awards competency when satisfied cloud migrations by partner organisation’s offer best-in-class value for customers.

The Coffee Club’s migration earlier this year is just one example of delivering excellence in migration to the AWS Cloud. ARQ migrated the majority of Coffee Club’s data and processes from a physically constrained data centre with multiple manual processes. The cloud migration unlocked access to a suite of industry-leading data and analytics options offering leaders a deeper understanding of the business, their customers, and the sharpening of data-driven decision making.

Tristan Sternson, ARQ Group’s CEO said,

“This has been a challenging year for many Australian businesses, but also a major wake up call for all business leaders to take full advantage of cloud technologies.

“With approximately 43% of Australia’s businesses in the cloud, there’s an abundance of untapped opportunity to accelerate digital transformation – but more importantly – it’s no longer sustainable for many businesses to simply consider ‘if’ they should migrate to the cloud, but ‘when’. I would urge all business leaders, not just CIOs and tech workers, to consider cloud in their 2021 digital strategy.

“As one of Australia’s first AWS Premium Consulting Partners, and for over 7 years, we have delivered best practice in cloud, data, digital and AI. Achieving this major milestone with AWS migrations competency is just another step in our commitment to helping Australia’s businesses take full advantage of cloud technologies, unlocking new data insights and customer centric applications.”

Steve McCormick, ARQ Group’s Chief Customer Architect, leads the company’s cloud migrations team and said,

“The competency was a key part, demonstrating ARQ Group’s excellence in all aspects of digital transformation.

“I’m immensely proud of my team for the hard work they’ve contributed over the years, for ARQ Group to be recognised as a leading Australian cloud migration specialist by AWS. Cloud migrations are just one part of many that we provide customers.

“COVID-19 has changed the way business leaders think about their businesses, witnessing years of digital progress accomplished in just a few months. As Australia’s leading digital provider, customer capabilities extend to full-service digital experiences, web and app development, and AI and machine learning solutions.

“Many of these innovative, data intensive solutions ARQ offer customers are cloud-based, so our new AWS competency is a real feather in our cap.

“Getting cloud migration done right is crucial to long-term business success. I firmly believe businesses should insist on the best in the business for crucial IT projects. AWS competency helps achieve this.”

"ARQ Group has demonstrated the highest level of specialisation, deep AWS technical expertise, and proven customer success and we congratulate the team on their achievement of the AWS Migration Competency. We are excited to work with ARQ Group as they continue to help customers across Australia migrate applications and legacy infrastructure to AWS, unlocking the power of data and machine learning to deliver business-led outcomes."

One of Australia’s Most Award Winning Consulting Partners

In 2020 ARQ Group was named AWS’s Social Impact Partner of the Year for their work building the highly scalable NSW RFS Fires Near Me App – the first time this award has been presented. ARQ Group has presented multiple times at AWS’ global conference Re:Invent and won AWS Innovation Partner of the Year in 2018 for ANZ and APAC.

ARQ Group is one of Australia’s most awarded AWS Premium Consulting Partners, and holds numerous partner qualifications, including:

  • Premier Consulting Partner
  • Managed Service Provider Partner
  • Data Competency Partner (only Australian holder)
  • Marketing and Commerce Competency
  • Public Sector Channel Partner
  • Mobile Competency Partners
  • Immersion Day Competency
  • Migration Competency
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Announcements Design Experience Innovation

Helping Australians Get Back to Work

Helping Australians

Get Back to Work

ARQ Group Helping Australians Get Back to Work

The National Careers Institute has launched the Your Career digital platform to provide clear and simple information to help people of all ages and circumstances plan and manage their careers. 

As part of the project, ARQ Group, Australia’s leading digital provider, helped design and build the digital platform which brings together career advice and other information from a multitude of sources to create a one stop shop for those looking to find a job or undertake a career change.

The role of the Your Career is to:

  • Help people find clear careers information and advice
  • Create a single trusted source of careers information
  • Curate and publish transparent employment and education data
  • Strengthen careers information and research through collaboration

Amanda Milin, ARQ Group’s Director – Government and project lead said it was a key part of the Australian Government’s response to the economic impacts of COVID-19.

“We’re immensely proud of this digital platform which ARQ Group has designed and built in collaboration with the National Careers Institute. Your Career provides an end to end solution and is redefining how the Australian Government interacts with job seekers and those looking for a career change.

“COVID-19 has changed the job market and many people have spent time reconsidering their career paths. That’s why it is so important they have access to the right information to make informed decisions.

“Your Career is a one-stop-shop, and by utilising our expertise in building user-friendly digital platforms, we are making sure people have easy access to the information they need.

“It has been a significant undertaking and I am so proud of the entire team at ARQ Group who have made this a reality. Whether we are working with a major corporation, a new enterprise, or a government entity, we are driven by our goal to make a positive impact. Your Career will benefit tens of thousands of Australians for years to come,” Amanda Milin said.

Minister for Employment, Skills, Small and Family Business, Senator the Hon. Michaelia Cash, said this website will serve as Australia’s authoritative source of careers information.

“As we deal with COVID-19 and the impact on the economy, everyone should have access to reliable and accurate labour market data, and information on the skilling or re-training options available to them.

“To do that, we need to ensure everyone has access to information about how to transfer their skills to jobs in demand, upskill, retrain or start to plan for their longer-term goals,” Minister Cash said.

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AWS APN Awards 2020 Winner

AWS APN Awards 2020 Winner

ARQ Group wins Social Impact Partner of the Year Award at Amazon Web Services’ (AWS) annual Amazon Partner Network (APN) AUNZ Awards. 

ARQ was named AWS’s Social Impact Partner of the Year in recognition of its Fires Near Me mobile app. The digital innovation provides a critical service to millions of Australians during bushfire season, changing the way the public and authorities respond to bushfires, while saving lives and protecting property. 

On its busiest day the app supported more than 700,000 active users and sent more than 12 million notifications within six-hours. Throughout the bushfire season the app served over 500 million sessions, with more than 1.9 million individual watch zones created.

The APN awards recognise Amazon’s top performing partners across Australia and New Zealand who have helped customers build business-critical solutions and drive innovation in the AWS Cloud. Winners demonstrated how they pushed boundaries in technical capability and innovation by delivering positive impacts for customers.

Speaking on the winners, award host and AWS ANZ channel chief Davinia Simon said,

“Earlier this year we had a real challenge around bushfires. The Fires Near Me app changed the way consumers were accessing information about the fires in Australia. ARQ Group were able to deploy that solution to production in a matter of weeks.”

ARQ Group CEO, Tristan Sternson said,

“That given the scale of bushfires over the 2019/20 summer period, the app played an important role in protecting brave firefighters and those impacted.

 “I’m incredibly proud of the team at ARQ that developed the Fires Near Me app. Australia should be looking to invest more heavily in digital infrastructure and the Fires Near Me app is the perfect example of how digital solutions can be rolled out quickly, cost effectively, and can save lives in emergency situations.

“I’m particularly proud as this technical award for the Fires Near Me app comes less than a week after the app won a Good Design Award – Australia’s highest honour for design and innovation – in recognition of innovation, positive social impact and functional design.

“This has been a transformative year for ARQ Group with the COVID-19 pandemic prioritising business leaders’ focus on the importance of building robust technical solutions for tangible business impacts. We’re proud to be working with AWS and other partners delivering digital solutions that make a positive impact for our customers. 

“We’re 100% onshore, proudly Australian owned and operated, and growing quickly. ARQ’s the name behind many of Australia’s most loved household brands and government projects. We’re passionate about leveraging technology to solve organisational challenges – both public and private – no matter how complex.”  

In early September the Fires Near Me app won the Good Design Awards Social Impact gong and was highly praised by the deciding Jury. The Good Design Award is one of the oldest and most prestigious international design awards, which has been promoting excellence in design and innovation since 1958. 

Google Play and iOS
The Fires Near Me app is available for free download on the Google Play and iOS app stores with a national fires monitoring service within the app coming soon. 
View the full case study below
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Digital Innovation People & Purpose

I Built a Digital Twin of My Home in Lockdown

I Built a Digital Twin of My Home in Lockdown

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James Litjens

James Litjens

Associate Director of Emerging Technologies Arq Group. james.litjens@arq.group

I Built a Digital Twin of My Home in Lockdown

I'll Show You How...

Hi, I’m James. I live in Melbourne, Australia and we’re currently under stage 4 lockdown. It means curfew restrictions limit my movements and the majority of my time is enjoyed at home. On the plus side: life under lockdown means zero time lost in commuting to work. Lockdown has created new efficiencies, giving me back time I’ve never had before, or thought was possible. Now I have time for other things, and this got me thinking.

I work for an Australian tech company (ARQ Group) as Associate Director of Emerging Technologies. It’s an awesome job, given I’m paid to research and anticipate what’s coming around the corner in tech. The Arq Group Emerging Technology practice sits between cutting-edge innovation and mainstream technologies. I’m tasked with identifying and adopting technologies that progress into the growth stage. Think bleeding edge innovation way out on the fringes, followed by cutting edge technology, that evolves into the mainstream growth stage. This is where the technology has been validated and deemed commercially viable.

 

And while I’m neck-deep into cool tech like AI, machine learning, augmented reality, the internet of things and chatbots (to name a few), there’s a new buzzword in tech that’s gaining the limelight…

“Digital Twins”

Remember the name, for you’ll be seeing and hearing a lot more of it.

What is a Digital Twin?

As the name implies, it’s a digital replica, a virtual model of a physical (real-world) thing. That “thing” can be a process, product or service; be it a building, a vehicle, a train line network, or an entire city.

The term was originally coined by Dr. Michael Grieves (University of Michigan) in 2002 and NASA was one of the first to use digital twins in space exploration missions. Maintaining and repairing systems in space when you’re on Earth was the first use of the technology by NASA. Digital twins was how NASA rescued the Apollo 13 mission.

Today digital twins are considered the next big thing in the Fourth Industrial Revolution for the development of new products, processes and the optimisation of existing.

Digital Twins: How Does It Work?

Digital twins connect the real and virtual world by collecting real-time data from installed sensors. The collected data is stored in the cloud and simulated in a virtual copy of the asset. Information from the simulation is then applied to the real asset.

The integration of data in real and virtual representations helps optimise performance of real assets.

Remember the countless times you’ve seen entire city office floors illuminated at 1am?

With a digital twin, lights can be programmed when not in use and ambient temperatures regulated for optimal comfort and cost. But it’s not only cost-savings…

Digital twins technology enables the manufacturing industry to simulate machinery (yet built), by replicating real-world physics (and wear and tear) to determine which parts would likely fail first, and when. This opens-up a world of preventative maintenance intelligence helping avoid costly downtime for the mining industry.

Remote monitoring is a big advantage made possible with digital twin technology. It allows accurate, real time monitoring, reducing the need for travel and increasing safety. Consider use cases like mining sites: underground or high elevations requiring safety equipment, telecommunication and utility companies.

Digital twins are hot, and they are only getting hotter…

In this mini-series of emerging technology trends, we’ll be covering:

  • Digital twins in real world examples. Practical applications and case studies. 
  • How you can build your own digital twin for your business for less than $50K AUD. 
  • ARQ’s four phase approach to implementing Digital Twins, improving performance and efficiency at every stage of the value chain.

Digital Twins: In Lockdown

Back to my story under lockdown…

Introducing my digital twin one bedroom apartment in Melbourne.

If you’ve ever played The Sims computer game, it looks and feels similar – but so much more. I recorded a video walkthrough you can watch to see the interactivity and functionality live. It’s next-gen stuff that brings The Sims world right into your living room.

In this video you’ll discover:

  • How I built a digital twin in 6 weeks. 
  • What I needed to build a digital twin.
  • How to save running costs. 
  • Which machine consumes how much power and when. 
  • How to use lights to notify family I’m on a video conference call. 
  • How I know exactly when the plants need watering. 
  • How the weather forecast automatically prevents over-watering the garden. 
  • How the home knows when we’re cooking and adjusts ambient temperatures. 
  • How I’ll never leave wet clothes in the washing machine again.

Digital Twins: What's Next?

In the next series we’ll delve into real-world examples and case studies on how digital twins help enterprise and government with city planning, managing airport traffic, to emergency management and underground mining.

I welcome your comments or questions below. If you found value in this post, please share within your network. Likes are also appreciated – thank you.

At the end of this mini-series I’ll be hosting a live webinar on digital twins and welcome your participation. Reserve your spot below.

James Litjens is the Associate Director of Emerging Technologies at ARQ Group. When James isn't leveraging tech for clients or delving into what's hot, he's building his own mobile apps, competing in triathlons and playing the drums in his apartment (at 1 am). Ever-so-considerate, James wears headphones when playing his electric drums. James' real drum kit is stored in a secret location with no neighbours. You can reach James at: james.litjens@arq.group

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Good Design Awards 2020 Winners

Good Design Awards 2020 Winners

Congratulations to NSW Rural Fire Services and First State Super – proud winners of Australia’s peak international design awards – the highest honour for design and innovation in the country: Good Design Award®.

Built by ARQ, NSW Rural Fire Services Fires Near Me app and First State Super’s mobile app take home the coveted Good Design Awards in the categories: 

1. Social Impact
NSW Rural Fire Service Fires Near Me app received a prestigious Good Design Award Winner Accolade in the Social Impact category in recognition for outstanding design and innovation. Real-time fire tracking with live alerts down to the smallest active ember. Digital solutions saving homes and lives. ARQ Group’s Fires Near Me app built for NSW Rural Fire Services provides Aussies a navigational beacon of digital light amidst the darkness of smoke from the raging infernos in one of Australia’s worst natural disasters.

2. Digital Design
First State Super’s app for members received the Good Design Award Winner Accolade in the Digital Design category for recognition of outstanding design and innovation in the superannuation industry. A first-of-its-kind superannuation app engineered backwards. An app built by members, for members. Traditional design is typically driven by business needs first and characteristically features heavy.

But doing normal things achieves normal results. So we turned the approach upside down. We threw away the rule book and started from scratch. Months invested interviewing the people that matter: members. We asked them what they want. We studied their digital lifestyles and prioritised how they chose to interact with their superannuation fund. Customer-centricity from the bottom-up – on their terms. The results shaped the design process – and for our troubles – the app has won several design awards for a simple, practical and intuitive customer experience including ‘Gold in Digital – New Service or Application’ at the Sydney Design Awards.

Good Design Australia is one of the oldest and most prestigious international design awards in the world, promoting excellence in design and innovation since 1958.

The competition was fierce. We competed against 835 design projects judged across 11 specific design disciplines; spanning 28 categories. Meticulously scrutinised by more than 55 Good Design Award® Jurors, evaluating entries according to a strict set of design criteria covering ‘good design’, ‘design innovation’ and ‘design impact’. To win, our tech solution needed to demonstrate excellence in good design and convince the Jury our innovation is worthy of recognition.

 

The Good Design Award® Jury praised NSW Rural Fire Service Fires Near Me app, commenting:

“A very thoughtful and technologically appropriate solution to the real and ever present danger of bushfires in Australia. The positive benefits of the app are clearly evident and presents a highly functional solution to the problem of communicating the location and movement of fires quickly.”

For our winning digital design for First State Super’s members app, the Jury said: 

“This is a solid app out there making a difference. Great attention paid to those rare-but-significant moments in the relationship between a person and their superannuation. Beautifully executed, well thought through and extremely useful. Nicely resolved visuals, well-executed visual hierarchy of information and typography. The jury was impressed with comprehensive co-design process. This entry is great reflection of how Superannuation is a category where good design can really make an important difference to the customer outcome.” 

Dr. Brandon Gien, CEO of Good Design Australia said: 

“Australia’s Good Design Award is more than a symbol of design excellence – it represents the hard work and dedication towards an innovative outcome that will ultimately make our lives better. These projects showcase the shear brilliance of design and the potential it has to improve our world.” 

 

First State Super

Humble When You’re Hot – The Real Heroes
And while the awards, accolades and the 571 technical certifications we’ve amassed are nice to have – it’s never about us. The real heroes (and true winners) are our customers who enhance the lives of their customers through innovations in technology, making life easier and convenient. 
We delight in the awards, as they serve as confirmation of our consistent ability to deliver an industry-vetted calibre of expertise. It’s independent affirmation of our award-worthy excellence for the most important project in the world: yours.
Choose The Right Partner For Capabilities Unlimited
If you’d like to conquer cloud, digital and data and need a consultancy specialist with award-winning expertise across the entire gamut, we should talk. For 25 years ARQ Group has been the leader in digital technology with a proud history of pioneering-firsts: the first company to bring the internet to Australia and the first to register domain names. ARQ created the first websites and developed the first apps. Imagine what we could do for you? 
View these full case studies below
Case Studies

Aware Super App

Aware Super App Manage your super anytime, anywhere https://www.youtube.com/watch?v=N9CnKlZ4KR8 “This is a solid app that is out there making a difference. Great attention paid to

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ARQ Group joins forces with NZ’s Enlighten Designs for new trans-Tasman digital partnership

ARQ Group joins forces with NZ’s Enlighten Designs for new trans-Tasman digital partnership

Mark Addy

Mark Addy

ARQ Group joins forces with NZ’s Enlighten Designs for new trans-Tasman digital partnership

Australia’s leading digital provider, ARQ Group signs a strategic partnership with Enlighten Designs, New Zealand’s leading software development and website design company as part of a new trans-Tasman alliance.  

The new partnership diversifies Enlighten’s data science, machine learning and artificial intelligence offering, thanks to ARQ’s in-house capabilities. In turn, Enlighten provides ARQ access to advanced web capabilities and its award-winning customised dashboard, uplifting ARQ Group’s customer experience.

Both ARQ and Enlighten have been collaborating for the past 12 months on innovative web and dashboarding solutions to improve accessibility to emerging digital technologies.

“Our strategic partnership presents an opportunity for both businesses to showcase our agile capabilities, despite the ongoing impacts of COVID-19.

“By unifying our expertise, we’re continuing the delivery of meaningful impact for our clients, locally and abroad. ARQ’s market leadership in data, digital, AI, and cloud-based solutions means that our customers have access to an expanded range of digital services.

“We’re 100% onshore, proudly Australian owned and operated. ARQ’s the name behind many of Australia’s most loved household brands and government projects. We’re passionate about leveraging technology to solve organisational challenges – both public and private – no matter how complex.” 

– ARQ Group CEO, Tristan Sternson

Sternson also has a warning for companies reluctant to embrace digital solutions to meet a rapidly changing operating environment.

“The world has changed forever. Companies failing to move ahead with their digital transformation projects as priority, will be left behind. In the new COVID climate, if you’re not part of the future, you’ll be left in the past. History has repetitively shown us countless examples of major companies at risk of collapse due to change-anxiety and the deadly head-in-the-sand syndrome, all the while their competitors are busy embracing change.

“We have built our expertise over 25 years, which is why the majority of the ASX’s top-20 companies and governments across Australia trust ARQ to develop their digital solutions. We’ve hired an additional 80 consultants in the past 3 months, and thanks to this partnership, ARQ Group continues to grow from strength to strength.”

– ARQ Group CEO, Tristan Sternson

Founder and CEO of Enlighten, Damon Kelly, says the strategic partnership will give the company access to new expertise, vital to growth.   

“We’re genuinely excited about our partnership with ARQ Group and the opportunity to expand into the Australian market. Our new alliance advances our technology offering for New Zealand customers and stakeholders. ARQ’s strong relationships, 25-year heritage, and proven capabilities across government agencies and large corporates is invaluable, enabling Enlighten to expand our technology solutions on a global scale.

“Our organisations are well-placed to take advantage of the post COVID-19 trans-Tasman bubble as soon as it’s established. In the meantime, our collaboration is a great example of how successful remote working arrangements are achieved through technology. We look forward to strengthening our relationship with the ARQ Group – and in collaboration – utilising the technology that changes the world for the better.”

– Enlighten Designs Founder and CEO Damon Kelly

Microsoft Australia’s chief partner officer, Rachel Bondi adds:

“Enlighten and ARQ Group are both leaders in their field with proven capabilities in their respective countries, delivering impactful tech solutions for their clients by transforming customer experiences.

“As trusted Microsoft partners, this partnership seemed like a natural fit. Not only are Enlighten and ARQ Group aligned on core competencies, but their collective performances will no doubt be elevated to new heights. We’re proud to back both organisations and I look forward to seeing the exceptional work they deliver.” 

– Microsoft Australia’s Chief Partner Officer Rachel Bondi

For 25 years ARQ Group has been the leader in digital technology and a proud history of pioneering-firsts. The first company to bring the internet to Australia and register the first domain names. ARQ created the first websites and developed the first apps. Today ARQ Group is a market leader in data, digital, AI, and cloud-based solutions.

ARQ Group is Australia’s first Premier Consulting Partner awarded the status of Amazon Web Services Managed Service Provider (AWS MSP). Also awarded AWS’s first Australian Data Competency Partner and a preferred partner for Microsoft Azure, Google Cloud Platform and Apple Consultant Network.

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Cloud Optimisation

10 Quick Tips for AWS Cloud Cost Optimisation

10 Quick Tips for AWS Cloud Cost Optimisation

Mark Addy

Mark Addy

10 Quick Tips for AWS Cloud Cost Optimisation

Getting to the cloud is the first step on the journey of a thousand miles to your digital transformation. But once you’re in the cloud – what’s next? 

Leveraging your ability-to-scalefinity, uplifting your agility and locking down your SecOps is critical – all paying handsome dividends to your cost savings (caveat: if done right). 

If you’re serious about slashing your cloud bills, read our 10 quick tips for AWS cloud cost optimisations and make a positive impact on your next cloud bill.

1) Choose a Cloudtelligent Partner 

Choosing a partner with a high-cloudtelligence in AWS cloud optimisations helps save you multiples beyond your optimisation fees. 

How so? Anyone can (and most cloud partners do) realise immediate savings by shutting down instances overnight and weekends, archiving old data to cheap storage and scaling-down when idle. But the serious-savings are banked by modernising your architecture and highly-automating your CI/CD deployment to deliver code to production faster and safer (amongst a plethora of other must-do advanced optimisations). Now you’re potentially slashing up to 75% off your cloud billing! The higher your partner’s cloudtelligence, the higher your cloud savings potential.

2) Turn Off The Lights When You Leave The Room

Not using resources this instant? Shut it down. It’s like turning off the lights when you leave the room. Sure, it’s convenient to keep the lights on, but it all adds up. Turn off what you’re not using and it’ll save your unused instances accumulating on your next cloud bill.

3) A Perfect Fit: Exact-Size Storage

Like your favourite comfy shoes or a well-tailored suit/dress – it fits perfectly and feels right. Incorrect sizing is uncomfortable, and this holds true in cloudonomics (visible at the end of your billing cycle). With cloud costs totally thousands-to-millions of dollars over time, it certainly pays to have your storage class tailored to fit your needs and budget. Amazon’s S3 object storage comes in five different tiers, so it’s wise to tailor according to the amount of data (and type) that you need to manage.

4) Always Be Right: Right Type Instance

It’s nice to always be right, and nothing pays higher dividends than being right when choosing your instance families to suit your application workloads. Knowing the exact memory requirements to run your services means you can minimise your cloud spend so you only pay for what you use, when you use it. That’s cloud-smarts. Choosing a cloudtelligent partner can help unlock these savings for you.

5) Trust Your Advisor (AWS Feature)

AWS offer a feature called: “Trusted Advisor”. It scans all your resources and services, checking for optimisations to unlock hidden savings. Trust your AWS advisor feature and implement the recommendations to trim the cloud-fat and reduce your cloud-spend.

6) Auto Scale App Architecture

Auto scaling your application architecture empowers you to respond instantaneously to fluctuations by adding new resources or turning off instances. This translates into optimised cloud cost controls and helps detect unhealthy instances on time.

7) Avail Spot Pricing Discounts

Did you know unused EC2 instances are available for less than the standard rack-rate On-Demand price? Set a price ceiling for your EC2 instances to control your costs and avail the price savings. Because Spot Instances enable you to request unused EC2 instances at steep discounts, you can lower your Amazon EC2 costs significantly.

8) Service Usage: Monitor, Track & Analyse

Powerful tools like Amazon’s Cloudwatch monitor your log files and track changes in your resources. Doing so achieves resource optimisation and identifies potential ‘dead wood’ in your workloads (that might be costing you).

9) Use AWS Cost Management

A fantastic tool offered by AWS allows you to organise and report your cost and usage based on user-defined methods. It helps you manage billing and control your costs, improves your planning with flexible forecasting and budgeting, and optimises costs with resource and pricing recommendations.

10) Become a Reserved Instance Trader

Did you know you can negotiate a reserved instance on a 1-3 year term for a specific capacity and hourly rate? This strategy offers significant savings compared to the regular On-Demand pricing. If your demand varies, you simply reduce the duration of your reserved instance or sell it.

Some Partnership Are Worth Millions

Not all clouds are the same, and not all cloud optimisation partners are created equal. It’s the elephant in the room: the calibre of your cloud optimisation partner is directly correlated to your cloud capabilities and potential savings. Insist on the highest level of cloudtelligence money can buy when choosing your cloud optimisation partner because the difference could mean hundreds of thousands (if not millions) to your cloud-savings.

Is there money hidden in your cloud? Book your free 15 minute no obligation cloud consultation with a Cloud ARQitect and discover how much you can potentially save. There’s no selling, it’s just tech-talk with a cloud optimisation expert.

Head over to our AWS Cloud Optimisation page to learn more about ARQ’s unique Cloud Optimisation ARQitecture. 

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Cloud Migration

Migrating to the Cloud? 7 Questions For CTOs-In-The-Know

Migrating to the Cloud? 7 Questions For CTOs-In-The-Know

Mark Addy

Mark Addy

Migrating to the Cloud? 7 Questions For CTOs-In-The-Know

“78% of users reported improvements in productivity since using cloud services”

  1. How Will I Use Cloud?
    Before adopting cloud, it’s important to consider how you will you use it to modernise your organisation. While running software applications are popular reasons for cloud adoption, data warehousing, disaster recovery and self-hosted email are a few of the common cloud technologies to benefit your business.
  1. What Advantages Can I Expect from Cloud Migration?
    Every organisation has different needs and will reap different benefits, however, the unanimous advantages from cloud migration are:
        1. Flexibility: with cloud technology employees can work from any location with an internet connection. If 2020 had a theme, resilience and agility would be at the top of the list given the COVID-19 climate and the proliferation of remote working. A move to the cloud means less reliance upon a visit to the office to achieve productivity.
        1. Collaboration: with cloud, sharing and collaborating achieves new level of convenience. Where previously you may have sent attachments via email, today you’re sharing documents (and editing online) through cloud services.
        1. Cost-Savings: migrating to the cloud means you’re using exactly what you need, when you need it. No more heavy CapEx outlay and provision for capital depreciation. Pay-as-you-go cloud means it’s cash-flow friendly too.
        1. Scale without Fail: traditional on-premise solutions either fail or reach danger-critical capacity before triggering the need to consider additional asset acquisition. It’s costly and takes time. With cloud solutions, you can scale without fail as extra load is allocated across the cloud instantaneously during peak periods.


  1. What to Take Up and What to Clean Up?
    Your cloud migration strategy is an opportune time because not everything needs to go up to the cloud. Assessing your current applications and environments are required pre-cloud migration. For simple applications, a classic ‘lift and shift’ approach may suffice. Complex applications may need modernisation or architecting.You may also find some things you no longer need and make no sense incurring cloud storage costs when not mission-critical. For policy or mandatory regulations, there’s cost-effective data warehousing solutions for your data records.
  2. One Big Data Migration or Incremental?
    The very nature of cloud means flexibility and scalability. This means you don’t have to migrate everything at once. While some cloud migrations are optimised by moving data and apps at once, many can benefit from moving a single workload at a time, scaling-up as you migrate each workload.
  1. Which Cloud Platform Do I Choose?
    AWS, Azure, GCP or a hybrid, multi-cloud approach? Each platform caters to different requirements and no single cloud platform or provider is all-encompassing. Your answers to the above questions will shed light on the best cloud platform. Different organisations require different solutions such as a hybrid or multi-cloud approach: private and public cloud with SaaS providers.
  1. Who’s Going to Implement My Cloud Migration?
    Choosing the right cloud migration partner is crucial to remaining on budget and on time. Your choice of cloud migration consultant will have a direct outcome to the success of your digital transformation. Cloud consultancy companies offering one exclusive platform tend to lack impartiality on your optimal cloud solution. Their cloud migration strategy is limited to a one-trick-pony lens. To serve your bespoke needs, ensure your cloud migration partner offers you the full gamut of cloud solutions and has a proven track record in doing so. Getting you to the cloud is one thing, but competitive advantage from digital transformation requires leveraging your data and digital assets. Be sure your cloud migration partner brings the trifecta of cloud, data and digital to the table. Anything less means more moving parts and the need to juggle multiple vendors.
  1. Who’s Going to Manage My Cloud Services?
    Getting to the cloud isn’t the end of your story, in fact, it’s the very beginning of your digital transformation journey. Once you’re in the cloud, the fun begins, as do the technological pay-offs for your organisation. But just like on-premise solutions, your cloud needs managing. Do you have a dedicated internal managed services team to manage your cloud services or will you use a managed service company?

Bonus Insight: Cloud Adoption in Australia 2020

42% of Australian business are now in the cloud. The majority of these business (57%) migrated within the last 3 years, reporting a 78% lift in productivity since cloud migration. Surveyed businesses cite consolidating capital infrastructure, efficient analysis capabilities and streamlined processes.

Are you ready to migrate?

We can help.

Let’s talk.

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Analytics Announcements Data

Arq Group first in Australia to attain AWS Data and Analytics Competency

Arq Group first in Australia to attain AWS Data and Analytics Competency

Arq Group

Arq Group

Arq Group first in Australia to attain AWS Data and Analytics Competency

Arq Group has been an AWS partner since 2012 & awarded the AWS Innovation Partner of the Year, 2018 for Asia Pacific and Australia/New Zealand

Arq Group has been an AWS partner since 2012 & awarded the AWS Innovation Partner of the Year, 2018 for Asia Pacific and Australia/New Zealand, and is listed as an AWS Premier Consulting Partner, an accreditation that highlights the top AWS Partner Network Consulting Partners. In addition, Arq Group was the first Australian MSP to gain AWS Mobile Competency status in April 2019. This highlights Arq Group’s rich history with AWS and its commitment to insight, partnership, and creative thinking.​

One of Australia’s leading digital solutions providers, Arq Group, has today announced it has been recognised with the Amazon Web Services (AWS) Data and Analytics Competency – the first Australian-based partner to have earned this accreditation. The achievement of this competency recognises that Arq Group continues to build Data and Analytics solutions that successfully enable its customers to utilise AWS tools, techniques, and technologies that drive business value.

This competency differentiates Arq Group within the AWS Partner Network (APN) in Australia, highlighting its passionate support of customers who want to create unforgettable experiences using Arq Group’s technical proficiency to seamlessly deliver data and analytics solutions. To be awarded this competency, partners in the APN network must demonstrate deep knowledge and expertise of AWS, and show deft skill to proficiently support customers to collect, store, govern, and analyse data at any scale.  Attaining this AWS Competency Status allows Arq Group to showcase its expertise in data and analytics, and adds to its existing strengths as an AWS Premier Consulting Partner, Managed Service Provider (MSP) Partner, Public Sector Partner, and its recognised competency in Mobile.

Tristan Sternson, Chief Executive Officer at Arq Group said, “Arq Group’s passion lies in helping customers harness the possibilities for smart design with data and technology. With the future of customer experience relying increasingly on hyper-personalised experiences that place the customer at the centre, the data organisations hold and have access to is a powerful tool to derive insights that can address business challenges and solve real world problems.

We are incredibly proud to be the first Australian partner to be recognised with the AWS Data and Analytics Competency. The awarding of this competency is further proof of Arq Group’s ability to enable and inspire our customers on their journey toward using the power of data. This achievement is evidence of Arq Group’s leadership in the delivery of cloud-based solutions that are scalable, cost-effective, and secure, and that address the reality of an increasingly customer centric world.”
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Arq Group and First State Super Win Gold at Sydney Design Awards for Mobile Super App

Arq Group and First State Super Win Gold at Sydney Design Awards for Mobile Super App

Arq Group

Arq Group

Arq Group and First State Super Win Gold at Sydney Design Awards for Mobile Super App

Arq Group and First State Super have been awarded Gold in the Digital – New Service or Application category at the Sydney Design Awards

Arq Group and First State Super, one of the largest superannuation funds in Australia, have been awarded Gold in the Digital – New Service or Application category at the Sydney Design Awards for their partnership in developing First State Super’s Mobile App.

The awards, now in its eighth iteration, recognise those at the apex of the Sydney design market with a focus on solutions that elevate the needs of the customer and achieve the intended strategic goals of the project.

The development of a new app is part of First State Super’s vision for its mobile channel; to deliver a simple, easy and frictionless digital experience. Arq Group and First State Super’s partnership was founded on the desire to design and deliver meaningful connections through mobile experiences. It was also intended for First State Super to achieve its goal of having an app that visually assists members to understand their financial position and interactively plan for their future.

Shriman Kalyan, Design Director at Arq Group, said, “To deliver a memorable experience for First State Super members, we knew we had to combine the research insights from members, non-members, and business teams to define the design principles that would have a transformative impact.

“The data and insights we derived profoundly influenced our approach to the mobile channel and allowed us, as a team, to make the right product and usability decisions. This process emphasised the importance of understanding and interrogating user behaviour at the beginning and throughout the entire design process.

“Being recognised with a Gold at the Sydney Design Awards is a testament to the innovative work Arq Group is consistently delivering to clients and the businesses challenges we help them to solve.”

The design, between Arq Group, First State Super and its members, put customer centricity, applicability and usability at the heart of the project’s guiding principles. The development emphasised convenience, control, and transparency in order to achieve the optimal iOS and Android applications. Since its launch consumer response has been positive, with 40% of member logins coming via the app and the app receiving a rating of 4.8 in the App Store (as of 24 June 2019).

Ahmad Racheha, Head of Digital at First State Super said, “We engaged the Arq Group to work with us to deliver a rigorous member insights-driven design. We wanted to do more than match what is currently in market. This approach helped us understand our members’ knowledge, behaviours and attitudes toward their superannuation as well as what they needed from an app. This was critical in determining and prioritising the minimum set of features to satisfy our member needs and meet their expectations.

“The initial research showed that 50 per cent of First State Super members check their accounts only a few times a year. This challenged us to create an application that was engaging and interactive, while also serving its core purpose of putting our members in control of really understanding and helping grow their super for a better retirement”

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