Changing the character of policy information
When ANZ employees had questions about specific policies, they were finding it hard to get the right answers quickly. The ANZ Risk team wanted to create a more engaging experience for their employees - something that would improve their understanding of ANZ policies, without forcing them to wade through dense and complicated policy documents.
From a ground-breaking past, to a trail-blazing future.
Our story is one of beginnings. We were there at the beginning of the Internet in Australia. And we are there at the beginning of a customer’s digital journey. And today we are poised at the beginning of a new chapter in our rich story.
Giving Alexa the skill to really take off
Airlines are always looking for ways to build customer loyalty through making flying with them a simpler, more rewarding experience. With the launch of Amazon Alexa, a leading international airline saw an opportunity to revolutionise the way their customers engaged with them. And they asked us to make it happen.
Qantas partners with Arq Group for their 2019 Mobile Domain Hackathon
Qantas is incredibly successful in filtering innovation throughout their business. One of these innovation drivers is hackathons. Arq Group is one of Qantas’ trusted partners to deliver their first Mobile Domain Hackathon for 2019. Arq Group has helped Qantas to deliver digitally enabled customer experiences that are personalised, intuitive and seamlessly connected.