Changing the character of policy information
When ANZ employees had questions about specific policies, they were finding it hard to get the right answers quickly. The ANZ Risk team wanted to create a more engaging experience for their employees - something that would improve their understanding of ANZ policies, without forcing them to wade through dense and complicated policy documents.
From a ground-breaking past, to a trail-blazing future.
Our story is one of beginnings. We were there at the beginning of the Internet in Australia. And we are there at the beginning of a customer’s digital journey. And today we are poised at the beginning of a new chapter in our rich story.
From Melbourne IT to Arq Group. Time to launch!
The Melbourne IT of today is almost unrecognisable from what it was four years ago. While the old brand has served us well, it doesn't represent the business we have become. We are evolving.
Giving Alexa the skill to really take off
Airlines are always looking for ways to build customer loyalty through making flying with them a simpler, more rewarding experience. With the launch of Amazon Alexa, a leading international airline saw an opportunity to revolutionise the way their customers engaged with them. And they asked us to make it happen.
Time to launch Arq Group
We are evolving. We are aspiring to be Australia's leading digital partner, powering the growth of businesses, big and small. To do this we are becoming Arq Group. And we are celebrating.
Challenging teams nationwide - check! Focusing on a theme that rises to a good contest - check! "Empowering Communities through Finance" was certainly a theme our teams could sink their skills into.